Refund policy

## Refund Policy

Last updated: May 22, 2026

We want you to be happy with your purchase. Because our store sells two types of products — custom print-on-demand items and physical dropshipped goods — our policy works a little differently for each.

**Custom Print-on-Demand Products**

Our custom-printed products are made to order. Because each item is produced specifically for you, **we do not accept returns or exchanges for buyer's remorse or incorrect size selection.** Please double-check sizing and product details before ordering.

If your item arrives damaged, defective, or with a printing error, we will make it right. Contact us at customerservice@dadapproved.shop within **30 days of delivery** with:
- Your order number
- A clear photo of the issue

We will send a replacement at no charge or issue a full refund — your choice.

**Physical / Dropshipped Products (Bags, BBQ Sets, Fishing Gear, etc.)**

If your item arrives damaged or defective, contact us at customerservice@dadapproved.shop within **30 days of delivery** with your order number and photos of the damage. We will arrange a replacement or refund.

Because our physical products ship from international suppliers, **we are unable to accept returns for buyer's remorse** due to the cost of international return shipping.

**Wrong Item Received**

If you received the wrong item, contact us right away at customerservice@dadapproved.shop. We will send the correct item at no charge.

**Refund Processing**

Approved refunds will be returned to your original payment method within 5–10 business days.

**Contact Us**

Questions about a return or refund? Email customerservice@dadapproved.shop and we'll respond within 1–2 business days.